Are you ready to get 'Loc'd Up" by the Empress Experience

Shipping & Return Policy/ FAQ

Shipping and Return Policy 

-The processing time for all ready to ship orders is 1-2 Business Days ( Monday-Friday).  Customized units will take 7-10 Business Days ( Monday-Friday). Once the unit is complete shipping will take about 2-3 business days. ( Unless there is a shipment delay out of my control) 

ALL SALES ARE FINAL after a 48 hour time frame but Please reach out to us via email @[email protected] before tampering with the wig. 

FAOS 

- Q: When will I receive my order after purchasing it. 

- A: ALL units ready to ship or custom orders will take 1-2 Business Days. Once payment is verified you will recieve your ready to ship order in 2-3 business days. And your custom order will be 7-10 business days.

- Q: Are your wigs glueless?

- A: Our units come with the most natural and realistic hairline, they can be worn glueless due to our adjustable straps for security, but I advise glue for long term holds

- Q: Do they come already customized 

- A: Yes honey! All units are bleached, with pre-plucked hairlines, and styled